Your personal satisfaction is important to me. In all cases I am open to your feedback and will work to accommodate your needs within the integrity of my work. However, you have also hired me to coach you through your blockages in order to have a breakthrough that you have not yet had. Any resistance, fears, and doubts that have kept you from living your dreams will surface. This is normal.
Please let me know immediately if you are struggling to maintain your commitment to your growth and development. We will book a special time to discuss your situation. Come to this call with a profound desire to see what is blocking you from moving forward. Although no one can guarantee your breakthrough except for you, I have helped many others achieve great results and believe you will do the same!
Should you decide to cancel your coaching program, refunds of the amount you have paid are based on the cancellation date as noted below:
- Before your first session: receive a full refund within 30 days.
- After your first session: receive a 75% refund or credit towards another coaching program, at my discretion, within 30 days.
- After the second session: no refunds will be given. Credit towards another coaching program may be given, at my discretion.
If there is unused coaching time that has been paid for and you choose not to use it yourself at that time it may be held in a coaching account for your later use at my discretion. If reserved, any coaching sessions which remain unused 90 days after cancellation will be considered forfeited. You may transfer unused sessions to another individual or let me know that they are available to be gifted. I offer forfeited and gifted sessions to individuals who would not otherwise be able to afford coaching.
GROUP COACHING PROGRAMS
Cancellation of your membership in a group program which is billed monthly terminates your billing contract, so no further charges will be made to your account. No refunds will be given for group programs.